All I can say is KUDOS to your attitude & approach, I felt very comfortable communicating with Kim both over email & phone.
She was very understanding, kind, helpful and dispatched in shortest possible time.
Love the OXY-90 as if has helped relieve my sleep apnea symptons. Used an oximeter to confirm my SpO2 was above 90% overnight. Could not get use to CPAP as all the full face masks trialled leaked and I was wearing a dental appliance that was partially successful. Initially used the 'headset' wand dispenser (annoying cold breeze) and then the nasal cannula (seemingly limited oxygen flow). Now using an oxygen mask - surprised you do not include one with the machine or make any reference to that option in your manual. I have found the machine to be too noisy by the bed, in addition the display is too bright. To overcome this I have located the machine next door, using 5 metres of pvc extension tubing. Lastly, the blue water tank makes it hard to determine the actual water level.
Very happy with this product. Kim organised very quickly for me and we had it delivered the morning after it was ordered - to the other end of the country! Great little unit and quite portable too.
Great quick delivery also my family took one back to zimbabwe wonderful for their peace of mind.
We had a litter of corgi puppies that were struggling from birth. A lady with an incubator took them at 3 days old, she asked us to take them home after the 6 days as she was going away. When rearing baby puppies it is important to have good body heat and oxygen. Oxygen is need to keep puppies lungs dry and make breathing easier for puppies that are underweight at birth.
We decided to look for an incubator and found what we wanted, but needed an oxygen supply. On searching the internet we found the Oxy 90. The OXY-90 Portable Oxygen Concentrator worked very well hooked up to the incubator and it has literally been a life saver! All puppies are now out of the incubator and breathing very well without Oxygen and are gaining weight, be a bit slow but steady. This Oxygen unit is now a very big part of our tools for puppy rearing.
Kim gave us service that was second to none. Ordered Tuesday arrived early Wednesday morning. We now have really healthy puppies!